Ideal Customer Behavior (ICB)

Webinar Replay

This webinar was originally presented in collaboration with our friends at Churn Zero. Please enjoy!

Meet Your Presenter

Jason Whitehead

Co-Founder, Success Chain

Jason is a passionate thought leader in the field of customer success and software user adoption. His 25+ years of experience leading technology implementation and adoption programs has given him the expertise to help organizations overcome the largest challenge they face - getting people to use technology to deliver results. 

Jason is a frequent speaker at customer success conferences in the US and Europe. He is the co-host of a popular podcast, "The Jasons Take On..." that advocates for bold customer success programs.